Clear terms, so there are no surprises
These terms apply when you request a Sleep Solution, book a free consultation, or submit the sleep questionnaire on this website.
Who we are
A to Z Sleep Solutions is a pediatric sleep consulting practice led by Hannah Peterson, serving Arizona families in their homes and families worldwide virtually. You can reach us at info@atozsleepsolutions.com or 602-842-2055.
Requests are not bookings
Submitting a request through this website does not reserve dates, confirm a visit, or charge you anything. Hannah personally reviews every request and follows up by email with availability and next steps. Your Sleep Solution is confirmed only once you and Hannah have agreed dates and your invoice has been paid.
Pricing and invoicing
Prices shown on this website are the current service fee for each Sleep Solution. Prices shown are the service fee only — applicable taxes and processing fees are added to your final invoice.
We do not take payment on this website. Hannah sends a PayPal invoice by email after reviewing your request. For the PLATINUM Sleep Solution outside Arizona, travel is arranged separately and any travel costs are explained to you in writing before you commit.
Free 15-minute consultation
The free consultation is a 15-minute phone call. Hannah calls you at the number you provide at the time you select. It carries no cost and no obligation to book. If you need to change or cancel, please use the links in your booking confirmation.
Scheduling, changes, and cancellations
In-home visits depend on Hannah's availability and are scheduled directly with you. If you need to reschedule a confirmed Sleep Solution, contact Hannah as early as possible and she will do her best to accommodate you. Because in-home and multi-night Sleep Solutions reserve significant blocks of Hannah's time, late changes may not be possible. Specific cancellation and refund terms for your Sleep Solution are confirmed with you before payment.
Your part in the plan
Sleep support works when a plan is followed consistently. We will give you a personalized plan, hands-on guidance, and follow-up support for the period included in your Sleep Solution — but results depend on your family's circumstances and follow-through, and no specific outcome or number of hours of sleep is guaranteed.
Not medical advice
A to Z Sleep Solutions provides educational sleep guidance and hands-on support. It is not medical care, diagnosis, or treatment, and it does not replace advice from your child's pediatrician or other healthcare provider. Always consult your child's doctor about medical concerns, and seek immediate medical attention in an emergency. If your child has a medical or developmental condition affecting sleep, please tell us so we can work alongside — never instead of — their care team.
Your content and our content
Sleep plans, assessments, written materials, and the content of this website belong to A to Z Sleep Solutions and are provided for your family's own use. Please do not redistribute or resell them. Information you share with us is handled as described in our Privacy Policy.
Booking Terms & Conditions
When you request a Sleep Solution you are also asked to read and sign our Terms & Conditions, which cover the refund policy and the Ready for Change checklist.
Changes to these terms
We may update these terms from time to time; the version published here is the one that applies. These terms are governed by the laws of the State of Arizona.
